Why Plan Lending

PLAN Lending is a different type of lender, one who really puts customer service first. We believe that loan products should be simple, have competitive rates and be able to be delivered with a level of service that makes your life easier!

Because PLAN Lending loans are only available through brokers who are members of PLAN Australia and where strict professional membership criteria apply, you can be assured of exceptional and informed service.

PLAN Australia is of Australia's largest and most respected mortgage groups. To help you find your nearest broker, go to the How to Apply page.

As PLAN Lending and your PLAN broker work together, we are able to make things simple and easy and most importantly, remove the roadblocks that you would normally face as a borrower dealing with a large faceless organisation.

What if your Mortgage Broker chooses another lender?

You may not know, but your mortgage broker can only service you to the extent that they themselves are serviced, or given access to your loan details, by a potential lender. Even though your broker wants to give you the best service possible, they often cannot do so because of things being "out of their hands".

• Our technology allows your broker and you to know what is going on at every step of setting up your loan.

• During the loan processing stage, your broker deals with one person at PLAN Lending who is responsible for your loan.

• Your broker has "direct line" access to PLAN Lending staff.

• Loans are rarely a "one-off". It is usually the start of your wealth creation strategy. Because your broker can track your on-going loan performance, it is much easier and simpler to make changes to your current loan or accommodate further lending needs. Your broker will be able to take good care of you rather than introducing you to a faceless third party and "re-inventing the wheel".